NSider • Posted on Mar 24, 2023
Microsoft Teams Best Practices
Take a review of these Microsoft Teams best practices to help you take collaboration to the next level and be more efficient in your day-to day.
Attention Microsoft Teams Users: Your internet connection is your most
important consideration
If you’re working from home, your internet connection is getting a workout. Whether wired, wireless, or both, a lot of data is moving through your connection to the outside world. Most homes are supporting at the very least phones, computers, TV’s and streaming boxes and any other items that might even just be traversing internally across your network. Consider that even devices that communicate just internally (printers, video doorbell, Alexa devices, etc) ALL are impacting internal network traffic…..and the traffic starts there, and then other traffic flows out. Your home is a busy place. The point is, ALL network traffic must be considered.
In the event of MS Teams performance issues, please consider the following actions:
Microsoft Teams Application Topics
A solid and continuous 4Mbps of upload & download capacity is required to support MS Teams.
A reasonably high-quality network connection is necessary, featuring low ping latency and low packet loss, among other factors.
If you have an issue, exit the Teams session, then immediately test your internet speed.
If possible, it is always preferable to hardwire your laptop to your router (plug network cable from cable modem or router into your docking station / laptop).
Ensure your router is at the latest firmware level.
In the event of a recurring issue, restart all equipment on your networking stack to include the modem, router, mesh, etc.
For Advanced Users:
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From your browser, go to https://www.speedtest.net
• This will provide three important metrics:
• DOWNLOAD Mbps
• UPLOAD Mbps
• Ping ms
• You should see DOWNLOAD and UPLOAD capacity comfortably and continuously
above the MS Teams minimum across multiple tests, and Ping values preferably
below 50ms.
• ALL Microsoft Team tickets related to performance must include SpeedTest metrics.
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Enter Task Manager
Under the ‘Performance’ tab, select ‘Open Resource Monitor’
Evaluate the ‘Network’ tab
• What is your total Network I/O?
• What processes are consuming your network bandwidth?
• If you see processes of concern, include details in an NCSC ticket.
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Cleanly Exit Teams
- Teams is a cloud based application. It uses cache, like your browser does, for its
operation. If that cache gets corrupted, then Teams may not allow you to login. So,
best bet, if you’re going to power down your machine, close out of Teams first, and
‘Quit’ the application, too. Do this by right clicking on the Purple T in the system
tray, and choosing ‘Quit’.
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Clearing Microsoft Teams Cache
• In the lower left hand corner of the screen, type the following in the search box:
Software Center
• Select Software Center
• Click on Applications, Teams Cache
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